FAQ's

Paper bills are no longer mailed. E-bills will be sent to your Texas State e-mail address. You may also add an alternate e-mail address and/or authorized users to receive your billing information. Billing can be viewed and alternate e-mail address /authorized users added on our Billing and Payment site.

As a courtesy, reminders are sent to your Texas State e-mail account(s), however, it is the student's responsibility to make payment by the due dates.

You are required to take action, either by making payment in full or enrollment in a payment plan, by the designated registration due date. View your payment options.

If your billing statement presents a $0 or (-) negative balance, it may be due to Estimated Financial Aid on your account.

Students who have sufficient aid to cover 100% of tuition, fees, room, and board will no longer be required to take action and apply their aid as payment.Estimated Financial Aid is expected to apply to your account once the Financial Aid Office disburses the aid 10 days prior to the start of the semester. For more information, please go to Financial Aid & Scholarships .

IMPORTANT CHANGE: If the amount due on your account is $0 or less and you do not wish to attend the term, you must complete an official withdrawal form with the Registrar's Office. Failure to do so may result in receiving an 'F' for the term.

All students may select our standard installment plan. Information about our payment plan.

For students who do not have sufficient resources (financial aid, tuition adjustment, personal funds) to cover the minimum percentage for the payment plan, and who meet additional eligibility requirements, may apply for our Emergency Loan Program. Information about the Emergency Loan Program, as well as the application.

Due dates are published in the Schedule of Dates, included on the academic calendar, and on our website under Important Dates.

As a courtesy, reminders are sent to your Texas State e-mail account(s), however, it is the student's responsibility to make payment by the due dates.

You can check your balance on the web at the new SBS Billing & Payment site.

Use one of our accepted Payment Methods.

Your authorized financial aid, if available, will be automatically applied to your registration bill.

• If you have aid in excess of your registration bill, only the aid sufficient to cover your registration charges will be reflected on your registration bill.
• If your aid is not sufficient to cover the total cost of your tuition you will be required to pay the difference or enroll in an installment plan.

*IMPORTANT CHANGE:

• If the amount due on your account is $0 or less, and you do not wish to attend the term in which you are enrolled, you MUST complete an official withdrawal form with the Registrar's Office. Failure to do so may result in receiving an 'F' for the term.

All delinquent institutional debts can now be paid online. To receive instructions on how to activate your online account, please send an email request to: collections@txstate.edu.

During fall and spring terms, the payment site will not allow partial payments from the time of bill calculation (August for the fall term/December for the spring term) until the census date (12th class day).

During the summer, the payment site will not allow partial payments from the time of bill calculation in May, until the census date of the second part of term in July.

Refunds will be credited against outstanding charges, if any.  You can check your charges and credits on-line at the  SBS Billing & Payment site.

If all charges are paid and you are due a refund, you can receive your refund:

Via EFT directly to your bank account by signing up for eRefunds at the  SBS Billing & Payment site.

Via check mailed to the address you have on file with the Office of the University Registrar.  Refunds by check will be mailed to the student's address in the following priority:  (1) Mailing (2) Local (3) Permanent. 

Additional refund information is available on our Refund Information page.

Any aid in excess of your registration bill will be refunded in the form of a check or direct deposit Direct Deposit Sign-Up. 

Financial Aid refunds will be processed on Wednesday of each week, with the exception of holidays and university closures.

Direct deposits should be sent to the bank on the evening of the processing date. Funds are usually available in your bank within 24 to 72 hours depending on your individual institution. Refunds by check require additional processing time and should be mailed by the afternoon of the next business day after processing.

For information on withdrawing from the university, please refer to the Office of the University Registrar or call 512.245.2367.

***Financial Aid recipients are encouraged to contact 512.245.2315 to discuss withdrawing and effects on their Financial Aid.***

We accept VISA, Master Card, American Express, Discover and Diners Club

NOTE: Effective May 1, 2023 a 2.95% convenience fee will be assessed for all credit card transactions, and credit card payments in person will not be allowed.

Please call 512-245-4822 to have ITAC reset your password.

It guarantees a fixed cost of tuition and mandatory fees for twelve consecutive semesters providing the student remains an undergraduate resident of Texas.   The Guaranteed Price Plan rates are higher than traditional tuition. However, the traditional tuition and mandatory fees may change at the beginning of any semester.

It is available to first time Texas State degree seeking undergraduate resident freshman and transfer students who are admitted for the Fall 2014 semester. 

The Guaranteed Price Plan will start at the beginning of the Fall 2014 semester.

No.  It only covers tuition and mandatory fees.  See the Guaranteed Price Plan information page for the tuition and fees that are part of the plan.

It is a personal choice whether the student remains in the traditional program or elects the Guaranteed Price Plan.  Both tuition and mandatory fee rates (traditional and Guaranteed Price Plan) are provided on the Guaranteed Price Plan page for your information.

Factors that you may consider when choosing the Guaranteed Price Plan are:

• Do you plan to graduate in four years?
• How much value do you place on having a guaranteed payment?

Twelve consecutive semesters providing the student remains an undergraduate resident of Texas.

Traditional tuition and mandatory fees may change at the beginning of any semester.  Previous undergraduate tuition and fee rates can be viewed on the Guaranteed Price Plan information page.

No.  The student may pursue additional awards with the Office of Financial Aid and Scholarships.

If you choose to participate in the plan, then you must opt-in.  Otherwise, you will be charged the traditional tuition and fee rates.

In order to opt-in using the website, the student must elect the option prior to any payment on his/her account.  It is preferred that the student opt-in during registration/prior to billing.  However, the student may opt-in via a paper form up until the 12th class day.

Yes.  You may opt out of the plan in any future semester.  However, once you opt out you may not select this option again.

You may contact Student Business Services to opt out of the plan.  You must complete a paper form.  Any forms received after the 12th class day will be changed for the next semester.